When an email sent to many people arrives by mistake (because there are ways to prevent it ) without a blind copy of the other recipients … it is inevitable, the occasional absent-minded responds back to the email with everyone copying again. This, in addition to being able to expose private information with more people, also generates noise and extra unwanted choruses for other people. Microsoft claims to have a solution: Microsoft now automatically stops emails sent with ‘Reply All’.
Microsoft has rolled out a new tool for Office 365 customers that will essentially prevent users from replying to everyone in emails with a massive list of recipients. The tool will detect if a relatively large list of people is being responded to in a short period of time and will not allow emails to be sent to avoid saturation.
“The conversation is too crowded with too many people”
For now the tool jumps if it detects that an email from more than 5,000 recipients has received more than 10 ‘Reply to all’ in the last 60 minutes . If so, notify the person who is going to send the mail with ‘Reply to all’ that the function has been temporarily blocked. In this case, the user will have to either not send the mail or send it to a more limited number of people and not to all. “The conversation is too crowded with too many people,” reads the Microsoft notice.
As explained by the company, the ‘Reply All Storm Protection’ feature is intended for large organizations. The feature has started rolling out to all Office 365 users .
Microsoft comments that in the future they will adjust this limit as they test how it works with the current limits. Likewise, they prepare for administrators functions that allow them to set their own limits in Exchange and even monitoring with reports and notifications about mass emails that have been sent with ‘Reply to all’.
This type of email sent to a huge number of recipients has other side effects, such as being able to saturate the company’s servers. Emails to many recipients that are sent with ‘Reply to all’ generate numerous threads that in the end are a headache for administrators. For example, Microsoft itself, which a few months ago suffered one of these incidents with an email sent to 52,000 company employees and complicated internal communications for hours.
More info | Microsoft
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